Krisn Ed (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and safeguard your data in compliance with the Digital Personal Data Protection Act, 2023 (India) and other applicable laws.
By accessing or using our website, mobile app, or services (“Services”), you agree to this Privacy Policy.
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Information We Collect
We collect information that you voluntarily provide or that is automatically gathered while using our Services. This may include:
Personal Details: Name, date of birth, gender, contact information (email, phone number), and login credentials.
Educational Information:
- School, college, or institute name.
- Class/grade or academic level.
- Courses or programs enrolled in.
- Test results, performance data, and learning progress.
- Technical Data: IP address, device information, browser type, app usage, and log files.
- Payment Details: If applicable, billing information, transaction records, and subscription data (processed through secure third-party payment gateways).
- Cookies and Analytics Data: To enhance user experience, monitor usage, and improve performance.
- We collect only the information necessary to provide and improve our educational services.
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Purpose of Data Collection
We use your data for the following purposes:
- To register and manage your Krisn Ed account.
- To deliver personalized educational content and progress tracking.
- To verify your academic affiliation (school/college/institute).
- To communicate notifications, updates, and support.
- To process payments and subscriptions.
- To comply with applicable legal obligations and ensure platform security.
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Data Sharing & Disclosure
We do not sell or rent your personal information
- Your data may be shared only with:
- Service Providers: Secure partners like hosting, analytics, or payment processors.
- Legal Authorities: When required by law, court order, or government request.
- Business Transfers: In case of merger, acquisition, or restructuring, your data may be transferred to the new entity with prior notice.
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Data Storage & Security
- Your data is stored securely using encryption and restricted access.
- We follow industry-standard security practices.
- However, no online system is 100 % secure. Users are advised to keep passwords confidential.
- Krisn Ed is not liable for breaches beyond our reasonable control or due to user negligence.
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Your Rights (Under the DPDP Act, 2023)
- You have the right to:
If you have any questions or want to update or delete your information, you can contact us at support@krisned.com
We will look into it and take suitable action as per our policy
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Children’s Privacy
Our services are intended for students of all ages, including minors.
If you are under 18 years of age, parental or guardian consent is required.
We do not knowingly collect personal data from minors without such consent.
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Cookies Policy
- We use cookies to:
- Remember user preferences.
- Enable certain platform features.
- Analyze usage to enhance learning experience.
- You can disable cookies in your browser settings, but some features may not work properly.
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Third-Party Links
Our platform may contain links to external websites or services. We are not responsible for their privacy practices and encourage users to review their policies.
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Limitation of Liability
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While we take all reasonable precautions to secure your data, Krisn Ed shall not be held liable for:
- Unauthorized access resulting from user actions.
- Breaches caused by third-party providers beyond our control.
- Data misuse arising from incorrect or false information provided by users.
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Policy Updates
We may modify this Privacy Policy periodically. Updates will be posted here with the revised “Last Updated” date. Continued use of our Services indicates acceptance of any changes.
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Contact Us
For any questions, concerns, or privacy-related requests, contact us at support@krisned.com
